Frequently Asked Questions
Find answers to common questions about our services
General Cleaning FAQs
We are one call or email away! You can request an estimate for commercial cleaning or residential cleaning services here or call us at +254706637426.
Unfortunately, we cannot guarantee an accurate estimate over the phone. However, we are happy to schedule a free estimate at your convenience. Please call us at +254706637426 You can also fill out our simple online request form here.
No. We offer flexible one-time services, periodic cleanings, and/or regular, ongoing maintenance services. The choice is yours!
We strive to maintain long-term relationships, but we understand there may be certain circumstances where that is not possible. In that case, a customer may elect to cancel their contract with 30 days' written notice for any cause and without penalty.
Commercial Cleaning FAQs
- We provide customized high-quality services for all business types and sizes.
- We offer competitive pricing and free estimates.
- We have quality-trained, supervised, and uniformed employees.
- We only hire staff who we believe will adhere to our high standards and fit our brand.
- We are available to serve you 365 days a year, 24 hours a day, seven days a week, including emergency services.
Yes, we offer a wide range of specialty commercial cleaning services, including but not limited to:
- Light bulb replacement
- Day or night porter services
- Upholstery cleaning
- Hard surface floor care
- Carpet care
- Pre- and post-construction cleanups
- Nairobi residential cleaning services
Our client locations are under close supervision by an assigned National Manager, County Manager and are supported by our internal Customer Care Team. All of our team members are available 24/7 to address any issues, concerns, or requests. Please feel free to contact us here.
No. We can clean before or after business hours, or any time you prefer. Our cleaning services and schedules are tailored to meet your specific needs. We fully understand the importance of knowing who's who in your building. Every one of our employees is required to wear a uniform and carry identification.
Residential Cleaning FAQs
Though we can't guarantee an exact quote over the phone, we do offer free estimations via a scheduled visit.
No, our services are flexible. You can select one-time, periodic, or regular maintenance services based on your needs.
Our residential services range from weekly and hourly cleaning to move-out/in cleanings and post-construction services.
Yes, all our team members undergo thorough background checks and professional training.