Frequently Asked Questions

Everything you need to know about our cleaning and facility services in Nairobi

General Cleaning FAQs

You can request a free quote on our website, call us at +254706637426, or reach us on WhatsApp. We’ll confirm availability and send a tailored quote for residential or commercial cleaning.
We give ballpark estimates by phone, but the most accurate pricing comes from a quick site visit or the details you submit in our online quote form. Call +254706637426 or use our quote page for a detailed, no-obligation quote.
No. We offer one-off deep cleans, periodic visits, and ongoing contracts. You choose what works for your home or business—no lock-in required.
We value long-term relationships. If you need to cancel an ongoing contract, we ask for 30 days’ written notice. One-time or periodic bookings can be rescheduled or cancelled as agreed.

Commercial Cleaning FAQs

  • Customized, high-quality cleaning for every business size and type.
  • Competitive pricing and free, no-obligation estimates.
  • Trained, supervised, uniformed staff who match our standards.
  • Flexible scheduling—including after-hours and emergency cleaning when you need it.
We offer a full range of commercial services in Nairobi, including:
  • Day and night porter services
  • Floor care, carpet cleaning, and upholstery cleaning
  • Pre- and post-construction cleanup
  • Window cleaning and light maintenance
  • Residential deep cleaning and move-in/out
Every site has a dedicated contact. Our customer care team and site managers are available to handle any concerns or special requests—reach us via phone, email, or the contact page.
No. We can clean before or after business hours. All staff wear uniforms and carry ID so your team knows who’s on-site. Schedules are tailored to your preferences.

Residential Cleaning FAQs

Use our online quote form or call/WhatsApp us. We’ll ask about your home size and needs; for the most accurate price we can arrange a quick visit. All quotes are free and with no obligation.
No. You can book a one-time deep clean, occasional visits, or set up a regular schedule—whatever fits your home and budget.
We offer regular housekeeping, deep cleaning, move-in and move-out cleaning, and post-construction cleanup for homes and apartments across Nairobi.
Yes. All staff are trained in our methods and use of products, and we carry out background checks. We’re licensed and insured for your peace of mind.

Still Have Questions?

Contact us directly for personalized assistance